Missed calls
The advisor is with a customer or under a vehicle, so a ready-to-book caller reaches voicemail.
Managed AI Revenue Desk for Canadian Repair Shops
Turn missed calls and forgotten estimates into booked repair jobs.
Joy answers missed calls, captures the vehicle and repair need, follows up, and shows which opportunities became booked repair jobs. We configure, test, monitor, and improve the Revenue Desk for your shop.
Safe test number firstNo software replacementAI disclosed on every callHuman callback availableBuilt for Canadian repair shops
Live receptionist demo
Hear how Joy handles a real repair request.
Joy will call you. Pretend you are one of your customers calling about a brake problem, warning light, tire service, no-start, or appointment request. She will capture the vehicle, concern, urgency, preferred time, and complete callback number.
Joy identifies herself as AI and discloses recording at the start. She does not diagnose vehicles, promise prices, or confirm unavailable appointments.
Joy will call you now. Pretend you're a repair-shop customer.
One automated demo call, no signup. By entering your number you agree to receive a single AI demo call from ShopReceptionist — the call is recorded and transcribed like a real intake, and demo recordings are deleted within 30 days. See our Privacy Policy. Prefer to dial? Call the demo line.
Where revenue leaks
Good repair opportunities disappear between the ring and the repair order.
A small shop does not need more software noise. It needs consistent coverage around the moments its team cannot handle manually.
Unbooked estimates
A customer asks about timing or next steps, but the inquiry never gets a final outcome.
Forgotten repairs
Declined work and service-due opportunities sit in notes instead of receiving a permitted follow-up.
Missed-call calculator
Put a dollar amount on calls that go to voicemail.
See roughly what those missed calls are worth in a month. Adjust the numbers to match your shop.
39 estimated missed calls per month
10 likely booked jobs at your close rate
$42,000 estimated annual revenue at risk
Estimated revenue at risk
$3,500
Per month, based on 260 calls, 15% missed calls, a 25% booking rate, and $350 average repair order.
Missed calls
39
Lost jobs
10
Annual risk
$42,000
The Revenue Desk
Capture. Convert. Recover. Retain. Prove.
Five connected modules move repair opportunities toward a clear outcome without replacing your staff or shop-management system.
01
Capture
Answer overflow and after-hours calls, then collect the caller, vehicle, repair need, urgency, and preferred timing.
02
Convert
Confirm the inquiry, alert the shop, create the next step, and identify opportunities still waiting for an outcome.
03
Recover
Managed follow-up for unbooked inquiries, declined work, service reminders, and inactive customers when consent permits.
04
Retain
Send owner-approved review requests, route unhappy customers to private feedback, and support repeat-service reminders.
05
Prove
Track each opportunity through the shop-confirmed outcome and receive a weekly owner report.
What Joy handles
Automotive intake that gives your advisor a useful next step.
Joy introduces herself as an AI assistant, discloses recording and transcription, and offers a human callback route.
- Overflow, missed, and after-hours calls
- Caller name and callback number
- Vehicle year, make, and model
- Repair problem, symptoms, and urgency
- Preferred appointment timing
- Multilingual callers
- Human transfer, voicemail, or callback requests
- Immediate shop summaries and customer confirmations
Your shop stays in control
Joy captures and follows up. Your team makes the repair decisions.
Managed service means ongoing human optimization, clear approvals, and honest limits.
- Final diagnosis, pricing, and repair advice
- Calendar availability and booking approval
- Which follow-up channels have valid consent
- When declined-work, review, and reminder messages are sent
- Job completion, show-up, and invoice-value confirmation
- Approval before main-line forwarding begins
More than call answering
A managed automotive workflow built to recover repair opportunities.
The service combines fast response, safe automotive intake, permitted follow-up, human escalation, and outcome reporting. Your shop keeps control of diagnosis, pricing, availability, and customer approval.
Recover missed callers fast
When enabled, Joy sends a compliant text-back within 60 seconds, keeps the conversation attached to the opportunity, and stops after booking, decline, or opt-out.
Prove recovered revenue
The owner dashboard follows each call through requested, booked, showed-up, completed, and shop-confirmed invoice value for a useful weekly report.
Fit the shop's existing system
Managed connections can be scoped for Tekmetric, Shopmonkey, Mitchell 1, AutoLeap, Protractor, calendars, email, or a simple approval workflow. Availability is verified before it is promised.
Serve customers in English or French
Language preference is captured with the opportunity so the caller receives a clear next step and the advisor knows how to continue the conversation.
Bring good work back
Owner-approved follow-up supports declined work, no-shows, tire seasons, A/C service, inspections, maintenance reminders, and inactive customers when consent permits.
Escalate when a person should take over
Urgent, upset, complex, or explicitly requested human calls can transfer to the shop or create a priority callback with the context already captured.
Shop-system connections require supported vendor access and written scope. Until connected and tested, Joy uses the managed dashboard and owner-approval workflow.
From call to booked job
Know what happened to each repair opportunity.
The Revenue Desk records the opportunity and follow-up. Your shop confirms the real-world booking, show-up, and invoice value for the weekly report.
01
Opportunity captured
02
Appointment requested
03
Appointment confirmed
04
Customer showed up
05
Shop records invoice value
06
Weekly opportunity and outcome report
Invoice values and final outcomes are shop-confirmed in the managed workflow unless a supported integration is agreed in writing.
14 days
Test the Revenue Desk for C$97.
The activation deposit is credited toward your first paid month. It is refunded only if Joy fails the five agreed test-call situations.
Start the C$97 Revenue Recovery PilotActivation deposit credited toward the first paid month
Safe test number configured first
Five agreed test-call situations
Up to 100 live AI minutes
English and French call handling
Configured within one business day after intake approval
After-hours or overflow forwarding
Instant shop notifications
Pilot outcome report
Monthly service
Coverage sized for one shop, a growing Revenue Desk, or two locations.
Canadian-dollar plans with defined usage. No unlimited language and no revenue guarantee.
Capture
C$249/month
Reliable repair intake and overflow protection for an independent shop or mobile mechanic.
- 300 AI voice minutes
- One business line
- After-hours and overflow answering
- Automotive vehicle and repair intake
- Human transfer or callback request
Revenue Desk
C$399/month
Managed follow-up, recovery, retention, and outcome tracking for shops ready to convert more opportunities.
- 600 AI voice minutes
- Everything in Capture
- Unbooked-inquiry follow-up
- Managed declined-work recovery when consent permits
- Missed-call text-back within 60 seconds when enabled
Multi-Shop
C$699/month
Coordinated coverage and reporting for two numbers or locations with more complex routing.
- 1,200 shared AI voice minutes
- Up to three business numbers or locations
- Advanced routing
- Multiple calendars
- Consolidated reports
Privacy and trust
Clear AI disclosure. Practical Canadian privacy safeguards.
Calls begin with AI and recording disclosure. Data collection is limited to the service purpose, and callers can request voicemail or a human callback.
PIPEDA-aware collection, retention, access, correction, and deletion practices
CASL-conscious follow-up with sender identification, consent records, and working opt-out handling
Transactional confirmations kept separate from marketing or reactivation campaigns
No diagnosis, binding price promises, search-ranking promises, or guaranteed bookings
FAQ
Straight answers before your shop tests Joy.
The offer is managed, automotive-specific, and designed to fit around the way your shop already works.
Is ShopReceptionist just an answering service?
No. Call answering is the entry point. The Revenue Desk also supports inquiry follow-up, declined-work recovery when consent permits, review requests, retention reminders, and shop-confirmed outcome reporting.
Does it replace our shop-management software?
No. ShopReceptionist adds managed coverage around your existing phone, calendar, email, paper, or shop software workflow. Unsupported integrations are never presented as automatic.
Will Joy diagnose vehicles or promise a price?
No. Joy captures symptoms and urgency, but does not diagnose a vehicle, quote a binding repair price, promise parts availability, or replace a technician.
How does the C$97 pilot work?
We configure a safe test number, agree on five test-call situations, and test up to 100 live AI minutes over 14 days. Main-line forwarding begins only after you approve the setup.
How is revenue tracked?
The managed pilot tracks calls and follow-up activity. Your shop confirms bookings, show-ups, and invoice value so the weekly report reflects real outcomes. Automatic invoice integration is not implied.
How are privacy and consent handled?
Joy identifies herself as an AI assistant and discloses recording and transcription at the start of a call. Commercial follow-up uses legally permitted channels, includes sender identification, and stops after booking, decline, or opt-out.
Start the pilot
Protect the next repair opportunity before it reaches voicemail.
Tell us where revenue leaks now. We will map the five test calls and configure a safe test number before touching your main line.
Questions? hello@shopreceptionist.com