AI call summary
Brake noise, 2019 Civic
Customer wants the earliest inspection and prefers SMS updates.
Answered
Slot requested
Summary sent
Missed calls cost jobs
Hear the AI answer one before you pilot.
Shop Receptionist answers when your front desk is slammed, at lunch, or closed. It captures the vehicle, the problem, and the urgency, then texts you a clean summary so callers book with you instead of the next shop.
Hear it answer a real repair call first. No card required for the fit check, and your customers' calls only forward after you approve the setup.

AI call summary
Customer wants the earliest inspection and prefers SMS updates.
Answered
Slot requested
Summary sent
24/7
40+
Owner approved
Live voice demo
Try the browser demo or call (866) 344-7016. Test oil changes, no-starts, brake concerns, after-hours requests, or a caller who prefers another language.
New short lesson
Watch the quick ShopReceptionist video, then test how the AI captures missed, overflow, and after-hours repair calls.
Watch the YouTube ShortA short polished audio sample lets owners hear Joy before they book a pilot. It shows how advanced voice AI can answer, gather details, and prepare the shop to follow up.
Hi, I have a 2018 Honda Civic and the brakes are making a grinding noise. Are you open tomorrow?
Thanks for calling. I can help get the right details over to the shop. May I have your name and the best callback number? Also, is the grinding happening when you brake, while driving, or all the time? If it feels unsafe, please avoid driving until the shop can speak with you. I can note that you would like the earliest inspection window tomorrow.
Owner summary after the call
Talk to the AI like a real shop call.
No signup required. Choose a mode, allow microphone access, and talk to the ShopReceptionist voice brain. Ask owner questions, simulate a repair call, or test multilingual intake before calling the live phone demo at (866) 344-7016.
Choose a mode and talk to the same AI brain we can use for phone follow-up.
Secure live voice session starts only after you allow microphone access.
How it works
One simple flow: answer, collect details, guide the next step, and send your team a useful summary.
The AI answers when your counter is busy, at lunch, after close, or when a missed call needs fast recovery.
It asks for the caller, vehicle, problem, urgency, preferred time, and the best callback number.
Appointment requests, no-starts, brake concerns, diagnostics, and simple service calls move toward a real follow-up.
Your team receives a clean owner summary so the callback starts with context instead of a vague voicemail.
What your shop gets
Practical phone coverage that works on day one: more calls answered, better repair details, and a clear next step for your team after every call.
The AI picks up when the counter is busy, at lunch, or after close so repair leads stop slipping to voicemail.
It asks the right questions: name, vehicle, the actual problem, how urgent it is, and the best window to call back.
Every call arrives as a clean text or email: who called, what they need, how urgent, and what to do next.
Oil changes, brake concerns, diagnostics, and no-starts move toward a real appointment instead of a dead end.
If a call slips through, the caller gets an automatic text that keeps the lead warm without anyone lifting a finger.
After a completed job, your shop can text a polite Google review request so happy customers help build local trust.
Help callers who would rather not speak English, so language barriers stop costing bookings in diverse neighborhoods.
Compare the options
Most AI receptionists are built for generic offices. This one is built for repair calls: vehicles, symptoms, urgency, and the details you actually need to call someone back.
Voicemail
Partial message, or they call the next shop
Answering service
Takes a message, rarely repair-specific
Shop Receptionist
Captures vehicle, issue, urgency, and preferred time
Voicemail
Rings out or goes to voicemail
Answering service
Human backup, quality varies
Shop Receptionist
Same repair script every time, while your team keeps working
Voicemail
You hear it later, on a job
Answering service
Message taken, location often thin
Shop Receptionist
Location and urgency gathered before you call back
Voicemail
Manual callback
Answering service
Manual callback
Shop Receptionist
Offers a window and confirms by text
Voicemail
A voicemail to replay
Answering service
A note
Shop Receptionist
Instant owner summary with the next action
Voicemail
Nothing changes, losses continue
Answering service
Trust a new flow right away
Shop Receptionist
Start on a safe test number first
Sample workflow
Mobile Help Mechanic is a labeled sample workflow, not a customer testimonial. It shows exactly how the receptionist handles common calls without fake reviews or invented revenue claims.
Sample call 1
AI captures
Vehicle, location, urgency, any recent battery work, callback number, and whether tow guidance or a mobile diagnostic is needed.
Owner result
Lands as an urgent mobile-service lead, not a vague voicemail.
Sample call 2
AI captures
Year, make, model, symptoms, the safety concern, earliest availability, and whether it is safe to keep driving.
Owner result
A priority inspection request with the right callback details.
Sample call 3
AI captures
Vehicle, preferred appointment window, contact details, reminder preference, and whether they want a text confirmation.
Owner result
The morning starts with a booked service request instead of an empty voicemail box.
Owner summary after each call
Missed-call calculator
Adjust the numbers to match your shop. The defaults show a busy 4-bay shop example so the homepage and calculator page tell the same story.
See roughly what those missed calls are worth in a month. Adjust the numbers to match your shop.
Estimated revenue at risk
Per month, based on 260 calls, 15% missed calls, a 25% booking rate, and $350 average repair order.
Missed calls
39
Lost jobs
10
Annual risk
$42,000
The safe pilot
No risky switch-over on day one. You hear the AI, tell us how your phones work today, and approve the call flow before a single customer call moves through it.
We map how calls work at your shop before asking for a paid pilot, so owners can decide whether the flow is useful.
If you continue, the Founding 100 deposit applies to Starter, Growth, or Pro. If the pilot is not a fit before go-live, it is refundable.
Your shop hears the greeting, call questions, owner summaries, and escalation rules before any customer call is forwarded.
Main-line forwarding starts only after you approve the script, the safety limits, and the notification workflow.
Early shop partners
No fake testimonials. This section is ready for named pilot partners, Google review screenshots, and shop-owner quotes once customers approve them.
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Built for early independent shops that want to test AI answering safely before a wider public rollout.
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Mobile Help Mechanic is a labeled sample workflow, so owners can see the exact call logic without fake testimonials.
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Once a pilot shop is live, completed jobs can trigger polite Google review requests with tracking and owner control.
Pricing
Start with after-hours coverage or move straight into a fully automated front desk. The middle plan is tuned for most growing independent shops.
Starter
Annual option: $3,029/year (save $535)
For shops that want after-hours coverage and reliable intake without changing the entire front desk.
Start with fit checkGrowth
Annual option: $6,089/year (save $1,075)
For growing independent shops that want a true AI receptionist working all day, every day.
Start with fit checkPro
Annual option: $10,169/year (save $1,795)
For advanced teams that need custom routing, reminders, and multi-location workflow control.
Start with fit checkMonth-to-month service, cancel anytime, no long-term obligation. Final plan, billing, refund, and go-live terms are confirmed during the fit check before real customer calls are forwarded.
Use cases
Different business models need different intake flows. The product adapts without adding another dashboard to babysit.
Give your advisors breathing room while every inbound service inquiry still gets captured and booked.
Keep answering leads while driving, diagnosing, or working on-site without missing new jobs, even in diverse neighborhoods with callers who prefer different languages.
Handle higher-intent safety calls with urgency, clear intake, and faster inspection scheduling.
Manage spikes in spring and winter demand without adding more front-desk headcount.
Capture quick-turn maintenance jobs efficiently so easy revenue never leaks out to competitors.
Ideal for auto shops serving diverse communities where customers may prefer different languages when calling for service.
FAQ
Yes. After-hours coverage is one of the main revenue wins. Shop Receptionist keeps answering, collecting details, and sending summaries even when the shop is closed.
Yes. The booking flow can offer appointment windows, capture preferred timing, and pass the reservation details directly into your workflow.
Yes. You can set routing rules so urgent situations like no-start or safety-related calls escalate to live transfer or priority notification.
Yes. The AI can gather the year, make, model, symptoms, urgency, callback number, and any intake notes your team needs before the appointment.
Yes. Mobile mechanics benefit heavily because they are often on-site or driving when new calls come in. The AI keeps the lead flow moving while they stay focused on current jobs.
Yes. You can tailor how the AI answers, what questions it asks, how it handles different service categories, and how urgent calls get routed.
ShopReceptionist is built around auto repair calls: vehicle intake, symptoms, urgency, service areas, appointment windows, multilingual callers, and owner-ready summaries. Shops can also hear the AI first and test a dedicated pilot number before forwarding their main business line.
No. The AI is designed to capture useful intake and route the next step, not replace the mechanic. It can collect symptoms, urgency, vehicle details, and appointment preferences, but it should not diagnose the problem, promise parts availability, or guarantee exact repair pricing.
Yes. Mobile Help Mechanic is used as the real sample pilot flow on the site so visitors can understand how ShopReceptionist handles mobile mechanic calls like no-start vehicles, brake concerns, oil changes, and after-hours requests without relying on fake testimonials or fake revenue claims.
Yes. Shop Receptionist can support conversations in 40+ languages, helping shops serve more customers and reduce friction for callers who prefer another language.
Yes. After a job is marked completed, ShopReceptionist can help send a polite review request by text with your shop's Google review link. Review requests are tracked so customers are not asked twice, and shops stay in control of when the request is sent.
Check pilot fit
Tell us how calls work at your shop today. We will map the right AI call flow, booking logic, owner notifications, and safe go-live plan.
Hear the AI, tell us how your phones work today, then start on a safe test number with no main-line forwarding until you are ready.
Canada service areas
These pages help owners and search engines understand where the AI receptionist fits: missed-call recovery, after-hours intake, appointment requests, and multilingual call capture for auto shops.